Account management

We look after everything so you don't have to.

Customer services is a high priority for Arrow. You can expect fast response to enquiries, collection scheduling and problem solving. Our dedicated team is centralised so wherever you are you need only ever make one call.

Our friendly customer services team will answer your oil management questions and our in depth knowledge enables us to advise you on suitable products. We appreciate that you work to strict regulations and tight budgets. Most of all, you're busy and need someone you can rely on.

Holding an account with Arrow takes the stress out of oil collection giving you more time to concentrate on cooking. We have a paper trail and computer database which allows track orders. With 100+ vehicles we have you covered. Our central office will liaise with your local depot to take care of everything for you.

With regular reporting you have control

Arrow produce regular reports containing collection statistics. Multi site customers find them crucial in fine tuning control over their cooking oil management.